A message to Beech Grove Patients

A message to Beech Grove Patients

Transfer of patients to other surgeries – February 2020


  • By now you will have received a letter telling you that the transfer of patients from Beech Grove is taking place during February 2020.
  • Some of you have also been told what GP practice you have been allocated to. Others are still waiting to know. This is because we are telling patients in groups – so Tower House is first, then Sandown Health Centre, then Shanklin Medical Centre and finally St Helens Medical Centre.
  • Some of you are still waiting to hear from us please be reassured you will hear during February.

Some questions and answers

Why is it happening so quickly? We thought it would happen at the end of March

  • When we looked at the number of patients that needed to be transferred we realised we had to act quickly to make sure everyone got a new GP safely and securely.
  • If we waited any longer there was a risk that some patients may have been transferred too late.

Why couldn’t I choose what surgery I wanted?

  • Quite simply again it’s because of the large number of patients. We had to be sure that everyone has continuous medical care and this was the safest way to do it.

But what if I don’t want to go to the practice I’ve been sent to:

When you get your second letter it will tell you what to do which is:

  • If you live in the area your preferred practice covers you can contact your chosen practice by telephone or call in and arrange for the transfer. However it might be worth waiting a few weeks because obviously all the patients are being transferred at the moment and so all the practices are very busy.
  • You can check Practice website or look at NHS Choices https://www.nhs.uk/using-the-nhs/nhs-services/gps/how-to-register-with-a-gp-practice/

What’s going to happen about my medicine/prescriptions?

  • We will make sure you have 3 month’s supply at your usual pharmacy.
  • If you normally pick up your prescription from the surgery please do so as soon as you know which practice you are going to.

What’s happening to my notes?

  • Your records on the computer/electronic records are being sent securely to your new practice. Your paper records are going to be delivered safely and securely to your new practice.

How am I going to get to the surgery?

Are there any other options?

  • Optio Voluntary Car Service – 01983 522226 e-mail optiomail@actioniw.org.uk Or drop in at The Riverside Centre Newport (charge an annual fee plus a charge per trip)
  • Age UK Good Neighbours Scheme – 01983 525282

e-mail gns@ageukiw.org.uk or drop in at 147 High St      Newport .PO30 1TY (council offices) Monday to Friday 9.30am-4.30pm. They also have a volunteer driver scheme.